Settle-itis


Noun [set-uhl-ahy-tis]

a condition caused by having an okay Medicaid plan but feeling overwhelmed by the thought of switching. Symptoms may include missing out on extra benefits you can use, not enough doctors to choose from, and confusion about your options. The best treatment is to switch to a plan that fits your needs.

You can switch to Amerigroup before September 30

Your health plan is your choice. If you want a new health plan, now is the time — and it’s easy to do.

How to switch to Amerigroup

You can switch your health plan in one of these ways:

Call Iowa Medicaid Member Services at 800-338-8366 (TTY 800-735-2942) Monday through Friday from 8 a.m. to 5 p.m. to speak with a representative. You can also call 24/7 to use the automated phone system.

Email your completed managed care organization (MCO) change form to Iowa Medicaid Member Services.

Download and fill out an MCO change form and mail to:

Iowa Medicaid Member Services
P.O. Box 36510
Des Moines, IA, 50315

If you were assigned to Amerigroup, you don't have to to do anything to stay with us!

It’s worth it to switch to Amerigroup!

Choose from high-quality providers

We work with thousands of leading doctors and hospitals to help you with the care you need. Use our search tool to see all the providers in our plan.

Enjoy extra benefits with Amerigroup

You receive all your standard Medicaid benefits, plus extras to make your life easier.

  • Transportation assistance with a choice of one:
    • $100 Uber gift card
    • $100 gas card
    • Bus pass
    • $35 gift card to cover an oil change
    • Up to $200 in car repair funds
  • Up to $100 in assistive devices or wheelchair accessories for eligible members
  • Up to $200 worth of asthma relief products for members with asthma
  • Up to $100 in carpet-cleaning service twice per year for members with asthma
  • Kindle and digital library membership for eligible long-term services and supports (LTSS) members
  • Fresh food option for eligible members to choose one from:
    • 10 ready-to-cook fresh meals
    • Three farm-fresh produce boxes
    • Annual membership to Sam’s Club or Costco
    • Annual membership for free grocery delivery
  • Healthy results program for eligible adult members 18 and up, including:
    • Gym membership (up to $100)
    • Exercise and fitness kit
    • Up to three farm-fresh produce boxes
    • WW (formerly Weight Watchers®) vouchers for 13 weeks of free membership
  • Home essentials for eligible foster care and LTSS members, including up to $50 worth of items such as bedding, dishes, cutlery, and more
  • Personal care and hygiene products for eligible foster care and LTSS members
  • Up to $75 in sensory products for eligible members
  • Up to $75 in healthy lifestyle aids (such as digital scale, home blood pressure cuff, digital thermometer, heart rate monitor, and more) for eligible members
  • Home-delivered meals for eligible members after a hospital stay
  • Emotional well-being resources and substance use disorder recovery support program for eligible members
  • Healthy kids program for eligible members ages 6–18, including:
    • Up to $50 for a membership to Boy or Girl Scouts, Boys & Girls Club, YMCA, FFA, or 4H
    • Up to three farm-fresh produce boxes
    • Access to a health coach
  • Summer reading benefit of Kindle or Barnes & Noble gift card for eligible foster care members
  • Tutoring benefit for eligible foster care members
  • Up to $200 worth of baby essentials, such as car seat, portable crib, diapers, baby monitor, highchair, and more
  • Breastfeeding support package including breast pump accessories and microwave sterilizer
  • Employment support program for eligible members 18 and up, including:
    • Laptop computer at no cost
    • $300 allowance toward internet services
    • Skills assessment and job coaching
    • Up to $100 toward employment certifications
    • Up to $100 toward uniforms
    • High School Equivalency Test (HiSET) testing at no cost

Note: Some benefits have eligibility requirements. Benefits begin July 1, 2023.

Help for enrolling with Amerigroup

Call Iowa Medicaid Member Services at 800-338-8366 (TTY 800-735-2942) Monday through Friday from 8 a.m. to 5 p.m.

If you don’t have Medicaid yet

Visit the Iowa Department of Health and Human Services (HHS) website to check your eligibility and apply for benefits online.